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Privacy Policy

  • Information we may collect from you

  • How this information may be used

  • How personal data is stored and protected

  • Your rights

  • How to make a complaint

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    Tribe of Doris is committed to protecting and respecting your privacy.

    This policy describes the ways in which we collect information/data from you when you use our services, and what we may use and process it for.

    Any personal data collected from you is protected under UK data protection law (GDPR). This policy outlines Tribe of Doris’ approach to fulfilling its obligations under those data protection laws. Please read the following carefully to understand our practices regarding your personal data and how we treat it. 

     

    Tribe of Doris is a Company Limited by Guarantee (number 4436802). Our office is located at 26 Albany Rd, Bristol, BS6 5LH. If you have any other questions about this policy please feel free to get in touch. Our email is admin@tribeofdoris.co.uk.

     

    Information we may collect from you

     

    We may collect information from you through:

     

  • Your sign up to our newsletter

  • Your registration to attend our events

  • Your purchase of goods through our website

  • Your submission of applications to work with us

  • Your submission of evaluation, survey, monitoring and feedback forms

  • You contacting us with enquiries and comments

  • Your presence in video recordings through ZOOM sessions

  • Our use of cookies (please see our cookies policy for more information)

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    In the doing so the following kinds of information may be collected from you:

     

  • Your name and contact details, including email address, physical address and telephone numbers;

  • Your purchase information or event registration

  • Information you give us about your marketing/communication preferences

  • Records of your communications with us

  • Sensitive personal information e.g. health or ethnicity

  • Analytical information about your computer and about your visits to and use of our website, including your IP address, geographical location, browser type, length of visit and number of page views

  • Information about your business/work

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    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

     

  • Your consent. You are able to remove your consent at any time.

  • We have a contractual obligation.

  • We have a legal obligation.

  • We have a legitimate interest.

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    How this information may be used

     

    If you engage with us in any of the ways described above we will treat any data you supply with care and respect. We may process the information in the following ways:

     

  • Contact data to send you newsletters with information and updates about our services

  • Booking data to send you updated information about the event and activities you have registered to attend

  • Contact data to send you information about new products or product updates

  • Survey and feedback responses to improve our services

  • Anonymous monitoring responses to gather information about our demographics and audiences especially for funding applications

  • Website analytical information to better understand our website traffic and improve our user experience

  • Application information to process working opportunities such as job vacancies, teachers, artist and facilitator opportunities


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    Sensitive Information

    Some information we collect from you is more sensitive than other information and is, therefore, more protected. Examples may include information about your ethnicity or your health. We will only collect sensitive personal data with your consent and when there is a clear reason to do so. Such information is usually collected for us to improve the accessibility of our services and for funding applications. It will always be processed anonymously unless otherwise communicated with you.

     

    How personal data is stored and protected

    We endeavour to ensure that there are necessary measures preventing the loss, destruction, misuse, alteration, unauthorised disclosure of or access to your personal information. We will also ensure that any data that we hold is stored safely and in compliance with UK law. These measures include:

     

  • Password protected databases for online data

  • Any physical records kept under lock and key

  • Regular data deletions and anonymise data where applicable

  • Personal data can only be accessed by trained staff and volunteers unless otherwise stated.

  • Where information is shared publicly (e.g. your artist profile when you perform at an event), it will only be done so with your prior consent

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    Disclosure

    We work with many partners and interest groups. On occasions, we may need to transfer and/or acquire personal data. In such cases, we will make it clear whom we are working with at the point where you give the appropriate consent.

     

    We may also be required to disclose your information to regulatory/government bodies/law enforcement agencies to satisfy legally bounding obligations.

     

    You may also visit other website and links through our website. We do not take responsibility for their data protection procedures and suggest that you read their policies if you’d like clarification

     

    Other Websites

     

    Our web site may contain links to other websites, which are outside our control and are not covered by our Cookie Policy. If you access other sites using the links provided, the operators of these sites may collect information from you and use it in accordance with their privacy/cookie policies, which may differ from ours.

     

    We do not accept any responsibility or liability for the practices of such third party websites and your use of such websites is at your own risk.

     

    Your rights

     

    If you agree to share your personal details you have rights given by the Data Protection Act 2018. As such you have the rights to:

     

  • Request any personal data that we may hold about you

  • Request the correction of any inaccurate information we hold about you

  • Request that any data we hold about you is deleted

  • Unsubscribe from our newsletter at any moment

  • Submit a data protection complaint if you feel that your personal data has been used outside of the parameters described above.

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    How to make a complaint

    If you have any concerns about our use of your personal information, you can make a complaint to us at admin@tribeofdoris.co.uk

     

    You can also contact the Information Commissioner’s Office should you wish to complain about how your information has been handled.

     

    The ICO’s address:            

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF

     

    Helpline number: 0303 123 1113

    ICO website: https://www.ico.org.uk

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